Welcome
We trust you will enjoy your stay with us
SERVICED APARTMENTS
Our resort is a serviced holiday apartment complex. We are neither a hotel nor a motel and offer a different service to what they do. When a stay exceeds ten days the apartment will be serviced midway, not daily.
APARTMENT SUPPLIES
For your convenience your apartment has been supplied with a starter pack containing a quantity of tea, Coffee, Sugar, Milk, Dish Detergent and Toilet rolls. Any additional supplies are available at cost from reception or alternatively, there are convenience stores located nearby.
CHECKOUT
Checkout time is by 10am, 9.30am in peak periods. Apartment keys and car park remotes may be returned to reception from 9.00 am on the day of departure. Should you be leaving earlier, please advise us the day before and a Key Return box is provided at the entrance to the stairwell closest to Reception.
Please dispose of any rubbish prior to your departure to avoid additional housekeeping charges.
The garbage bin as well as recycle bins is located inside the enclosure adjacent to the visitor’s short term car park. Please leave your unit as you found it on arrival. This includes all dishes, pots and pans washed and put away. Your cleanliness will be appreciated.
Please report any maintenance required in the apartment as well as any breakages.
We wish you a very pleasant stay.
John & Sue
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YOUR STAY
Beach Towels
Beach towels are available for hire from reception at a cost of $5 per stay. The white towels supplied are for bathroom use only, not to be taken to the pool or beach.
Air-conditioning
Please only use the remote control to operate the Aircon. Close all doors & windows while the Aircon is being used. Please return the remote control to the holder near the phone after use.
BBQ
Facilities are provided for your enjoyment Located at the pool area. Please leave clean and tidy for the next guest and DO NOT use the Hose that hangs nearby.
****Private Rooftop BBQ are to be left clean as you would wish to find them and can easily detach from the stand to be washed up in the kitchen****
Noise
Noise is to be always kept at a minimum, particularly after 10:00pm. Please be considerate of others.
*Remember sound carries, especially from balconies at night.
Occupancy
The number of guests occupying an apartment must Not Exceed the number advised at check-in. Please read the conditions printed on your receipt.
Visitors
Please keep visitors to a minimum and depart quietly by 9.30pm. You are responsible for your visitors and see that they do not encroach on facilities to the disadvantage of paying guests.
Curtains
Please pull the curtains back from open doors/windows to avoid soilage or damage. Please do not leave them “flapping” in open doors and windows. Damage incurs an extra cost for cleaning or replacement.
RECREATION
OUR POOL IS A MINERAL POOL
And is heated to 28 degrees for all year swimming..
HOW MAGNESIUM WORKS
Our body contains about 25 grams of magnesium, most of which is present in the bones. Ageing, eating habits and lifestyle are some of the factors that influence the levels of magnesium in our body, and it has recently come to light that a majority of the population are deficient of this mineral resulting in a cascade of deteriorating health. Magnesium catalyses a number of biological processes including energy production, DNA synthesis, and anti-inflammatory reactions, that are essential for effective functioning of the body. Providing our body with the required amounts of magnesium through food or supplements can alleviate or prevent diseases that occur due to its deficiency. In addition to improving skin health, transdermal magnesium is gaining importance as it directly enters systemic circulation, by avoiding the first pass effect.
Benefits of swimming in a Mineral pool
The Revive product that is in our pool provides numerous health benefits starting from your first swim and continues to improve your overall wellbeing. With average pool use of thirty minutes every alternate day, your body typically absorbs certain levels of essential minerals through the skin. Revive blend is formulated such that the minerals thus absorbed are stored within the body, to help maintaining the balance. We deduced the cumulative effect of absorbing such minerals on different aspects of health from hundreds of scientific studies. As a result, we developed this ultimate mineral blend not only for your pool, but to largely benefit your wellbeing.
The pool is heated to 28c for swimming enjoyment year-round. Pool hours are 7.00am to 9.00pm. Children are to be always supervised by an adult. Please, no behavior capable of causing an injury to yourself or others. Please No food, or drinks in GLASS, Surf or Boogie boards in the pool area.
The Beach
Is accessed by go left from our building and left again at Beach Road then straight till you hit the sand.
Table Tennis Table
From 7am to 9pm the table is open and bats and balls are in the table.
SERVICES
Reception
Reception is contactable between
9.00 am to 5.00 pm Monday to Friday.
9.00 am to 1.30pm Saturday.
Closed Sundays.
contactable by the main phone number 5443 7088 when housekeeping.
Housekeeping
Apartments are serviced weekly, including new linen, for stays greater than 10 days. Additional linen is available for a small charge. Soap and toilet paper are provided initially; however, they are not provided for the duration of your stay. Additional supplies can be purchased from reception during office hours.
Car Parking
Your parking space has the same number as your apartment. Please park only in your allocated space. The visitor parking is for Loading / unloading and dropping off and is for Temporary Parking Only. Three-hour maximum.
Public Transport
A bus stop is located outside the North Shore Board riders club 100 meters to the left when leaving the Burlington. South bound buses (# 600) to Mooloolaba and Caloundra. For North bound buses (# 600) to Sunshine Plaza and then change for Noosa, use the bus stop opposite the North Shore Board Riders Club. Buses run approximately every twenty-five minutes.
SAFETY & SECURITY
Safety
For the safety of all guests, it is forbidden to throw any item from your balcony, especially burning cigarette butts. Towels or clothing must NOT be hung over balconies, a clothes rack has been supplied for your convenience.
PLEASE RESPECT OTHER GUESTS AND SMOKE IN THE AREAS PROVIDED ON THE FIRST LEVEL NOT IN ROOM S OR ON BALCONIES.
Security
You have been issued with a set of keys to your apartment and Garage door remote. Please take responsibility for them as any loss or damage will incur a charge. The doors to the stairwells and the side gate are locked at close of Reception for security and your key will give you access.
Fire
Advise reception immediately (press 9 on the phone. ). Assemble at the property entrance on sixth avenue.
Pets
Health Regulations and Body Corporate By - Laws do NOT permit pets in the apartments at any time.
Smoking
Smoking is NOT permitted inside the apartments or outside balconies, as the smoke travels into other apartments. Please use allocated outside (to back of the building) smoking areas.
Please do not throw cigarette butts in gardens they are litter.
IMPORTANT
*** Please ensure that you and your children are dry before entering the stairwell. Wet stairs are extremely dangerous, so please take care and be responsible for yourself and others. Please inform Reception of any hazardous situations so they may be corrected.
Telephone
To contact Reception Dial 9.
The direct line to your apartment is 5415 01xx (where xx is your apartment number). Please ensure family and friends have this number so that you can be always contacted. You can direct dial other apartments at no charge-just add 100 to the apartment number required - apartment 7-dial 107.
YOUR APARTMENT PHONE HAS 8 SPEED DIAL NUMBERS PROGRAMED TO ASSIST YOU AND THIS LIST IS ALSO NEAR THE PHONE.
*# 801 = CONXION = AIRPORT TRANSFERS TO BRISBANE OR MAROOCHYDORE.
*# 802 = ALEX SURF CLUB = COURSESY BUS WILL PICK UP AND DROP OFF = FREE.
*# 803 = MAROOCHYDORE SURF CLUB = COURSESY BUS WILL PICK UP AND DROP OFF FREE.
*# 804 = PIZZA CAPERS = FEE DELIVERY TO BURLINGTON GUESTS = A SAVING OF $6.
*# 805 = THAI MANGOES = HERE ON SIXTH AVE AND ONLY A SHORT 100 MTRS AWAY.
*# 806 = COTTON TREE MEDICAL CENTRE = IN CASE OF EMERGENCY CALL “000”.
*# 807 = TAXI = PICK UP ADDRESS IS = 75 SIXTH AVENUE, MAROOCHYDORE.
*# 808 = HAIRDRESSER = LISA AND RAYMOND’S “GINGER BROWNS” IS FAMOUS ON THE SUNNY COAST – MENTION YOU’RE OUR GUEST AND RECEIVE A 10% DISCOUNT [WD1]